Foire aux questions (FAQ)

What types of products do you sell?
We offer a variety of unique items including T-shirts, mugs, notebooks, and more! You can check our shop section to view all the products offered by us.

How long does shipping take?
Once dispatched, shipping within the USA and Canada usually takes about 1 to 7 business days. International shipping times may vary.

Do you accept custom orders?
We love bringing your ideas to life! You can find the detailed information here. Please send us an email at orders@fhealync.com to discuss custom orders.

What is your return policy?
If you're not satisfied with your purchase, please contact us within 14 days for a return or exchange. Conditions may apply. Please read our return policy here.

How can I track my order?
After your order is shipped, we will provide you with a tracking number so you can follow your package's journey to you.

What payment methods do you accept?
We accept all major credit cards, paypal, and shop payments.

Is international shipping available for all items?
Not right now.

How is the product packaged?
We ensure all items are securely packaged to prevent damage during transit.

What should I do if my item is damaged upon arrival?
We're sorry to hear that! Please send us a photo of the damaged item within 48 hours of receipt, and we'll arrange for a replacement or refund.